Pet Application and Agreement

Making Strata Better

MAKING STRATA BETTER - WHAT'S CHANGING

Amended Strata Titles Act 1985 to commence 1 May 2020

Making strata better 

WA strata law and regulations are changing for the better – leading to important new requirements within our State’s strata framework that will apply to many Western Australians.

The WA Parliament passed amendments to the Strata Titles Act 1985 in 2018 to modernise how strata is run and managed and deliver a better strata framework for the future.

The amended Act will take effect in Western Australia on 1 May 2020 and introduce:

  • Better information for strata buyers
  • More efficient dispute resolution
  • A fairer process for scheme termination
  • Improvements to strata management
  • Leasehold strata as a new form of land title
  • More flexible staged subdivision

These are the most significant updates to our State’s strata system in over 20 years. Landgate, Western Australia’s land information authority, consulted with community, government and industry across many years to understand the most common issues being experienced within WA strata.

The reforms seek to resolve these issues and make strata clearer and fairer for the growing number of Western Australians who own, work or live in a strata property, as well as those looking to buy.

Read the full newsletter online here.

Insurance Claim Information Sheet

Owners Forms & Requests

Insurance Claim Information Sheet

If you believe you have a possible insurance claim that you would like All Strata Management Services to lodge with the relevant Strata insurer, print the attached document and complete all questions.

Please mail or return the completed form to our office. Alternatively please scan it and return via email to admin@allstrata.com.au or fax to 08 9227 5519.

Alternatively please feel free to use the online form below and send any attachments such as copies of paid accounts as attachments.
Please limit file upload size to less than 8MB.

INFORMATION REQUIRED TO LODGE AN INSURANCE CLAIM

Please complete the form below to enable a claim to be lodged on your behalf for consideration by the insurance company. Please note that in the event that the claim is denied, and the damage is NOT to common property, any repairs carried out to the damage on your request will be your responsibility.

Address of Strata Property

If property has been stolen or damaged please complete the following:
1. What Was Damaged?
2. Date, Time of Loss/Damage
3. State The Circumstances
3a How did damage occur?
3b Person/s Responsible?
4. Repair Details
4a Have repairs been carried out?
Cost of repairs if already done.
If Yes to 4a Answer the next TWO Questions
4b Name of Repair Company?
4c Has account been paid?
PLEASE ATTACH ACCOUNT *
5. Malicious Damage Claims Must be Reported to Police (eg. Vandalism/Break-ins/Graffiti etc)
6. Vehicle Impact Damage Claim Only
6a Name of Person who caused damage:
6b Address of Person who caused damage:
6c Make/Model & Registration of vehicle:
DECLARATION / AUTHORITY
I declare that the information given above is true and accurate.

Application to Carry out Alterations or Additions

Owners Forms & Requests

Application to Carry out Alterations or Additions

If you would like to seek consent to perform alterations or additions to a Lot or Common Property, please click the button below to download the request form. Once completed, either post, fax or email the form to admin@allstrata.com.au.

Alternatively please feel free to use the online form below and send any attachments such as council approval letters or diagrams of proposed works as pdfs and or jpg files.
Please limit file upload size to less than 10MB.

Application Details

Contact Details (please provide at least one)

Address of Strata Property

Description of Proposed Alteration/Addition


Has approval from the Local Council been obtained?

Will any of the alterations listed above affect the external surface of the building in any way?

Diagrams or Drawings of Proposed Alteration/Addition


Conditions

In accordance with Schedule 2 Conduct By-Law 14 of the Strata Titles Act 2018, a proprietor, occupier or other resident of a lot shall not, without the written consent of the Strata Company, maintain within the lot anything visible from outside the lot that, viewed from outside the lot, is not in keeping with the rest of the building.

Therefore to obtain permission the applicant must seek consent from the Strata Company and be supported by votes having a value of not less than 50% of the aggregate unit entitlement of the lots in the scheme and of the proprietors of not less than 50% of the lots in the scheme and ensure that the votes against the resolution do not have a value of 25% or more of the aggregate unit entitlement of the lots in the scheme or are not cast by the proprietors of 25% or more of the lots in the scheme. If approved, the following conditions will form part of the approval. Please note, further conditions may apply to your application.

1. The proposed additions/alterations are to be in accordance with the building by-laws of the Local Authority (if applicable}.
2. The Strata Company will be fully indemnified against any damage of any kind whatsoever, which may be done to the development or to any property under their control and that should damage be incurred by the applicant or his agents, employees, trades-persons, tenants etc, that the damage will be immediately repaired and made good at the sole expense of the applicant.
3. All costs, fees and charges in respect of the alteration/addition will be at the applicant's sole expense. The Strata Company will be further indemnified against any claim of any nature whatsoever from whomsoever, which may arise at any time, concerning the non payment of moneys owing with respect to the work performed.
4. The alterations be in keeping with the visual aesthetics of the development and that materials used within the existing development only be used.
5. The proprietor of the Unit from time to time will be responsible for all required maintenance to the alteration/addition.

IMPORTANT: This is an application only and is strictly subject to the prior approval of the Strata Company. No work may commence until a formal written approval is given.

I/We

Proprietor of Unit

of

agree to the terms and conditions listed above for our application and note that further conditions may apply to our request. We understand that our application must be approved by the Strata Company before any works can be arranged

Application to Install Air Conditioner

Owners Forms & Requests

Application to Install Air-conditioner

If you would like to seek consent to install an air-conditioner to a Lot or Common Property, please click the button below to download the request form. Once completed, either post, fax or email the form to admin@allstrata.com.au.

Alternatively please feel free to use the online form below and send any attachments such as council approval letters or diagrams of proposed works as pdfs and or jpg files.
Please limit file upload size to less than 10MB.

Applicant Details

Contact Details (please provide at least one)

Address of Strata Property

Details of Air Conditioner


Has approval from the Local Council been obtained? (If Yes, please attach a copy)

If the air conditioner/s is approved, will there be any special requirements during works (e.g. skip bin onsite, scaffold, heavy machinery etc)?

Will the installation of the air conditioner/s affect the external surface of the building in any way?

Applicant Diagrams and/or Drawings

Please attach the diagrams/drawings (including proposed location of external component/conduit)

Conditions

In accordance with Schedule 2 Conduct By-Law 14 of the Strata Titles Act 2018, a proprietor, occupier or other resident of a lot shall not, without the written consent of the Strata Company, maintain within the lot anything visible from outside the lot that, viewed from outside the lot, is not in keeping with the rest of the building.

Therefore to obtain permission the applicant must seek consent from the Strata Company and be supported by votes having a value of not less than 50% of the aggregate unit entitlement of the lots in the scheme and of the proprietors of not less than 50% of the lots in the scheme and ensure that the votes against the resolution do not have a value of 25% or more of the aggregate unit entitlement of the lots in the scheme or are not cast by the proprietors of 25% or more of the lots in the scheme. If approved, the following conditions will form part of the approval. Please note, further conditions may apply to your application.

1. The proposed additions/alterations are to be in accordance with the building by-laws of the Local Authority (if applicable).
2. The Strata Company will be fully indemnified against any damage of any kind whatsoever, which may be done to the development or to any property under their control and that should damage be incurred by the applicant or his agents, employees, tradespersons, tenants etc, that the damage will be immediately repaired and made good at the sole expense of the applicant.
3. All costs, fees and charges in respect of the air conditioner/s will be at the applicant’s sole expense. The Strata Company will be further indemnified against any claim of any nature whatsoever from whomsoever, which may arise at any time, concerning the non payment of moneys owing with respect to the work performed.
4. The alterations be in keeping with the visual aesthetics of the development and that materials used within the existing development only be used.
5. Any ducting, piping or conduits, which can be viewed from outside the lot, are to be painted to match others, to ensure the alteration is in keeping with the visual aesthetics of the development. All overflow pipework needs to be plumbed.
6. The heat exchange unit/condenser unit/s is to have all visible parts of the unit painted or otherwise treated to be in keeping with the visual aesthetics of the building (colour of wall/roof as applicable).
7. If the noise generated by the use of the air-conditioning unit/s becomes a nuisance to any other proprietor, resident or occupier, the proprietor shall immediately cause the nuisance to abate or shall immediately remove the air conditioner/s.
8. The proprietor of the Unit from time to time will be responsible for all required maintenance to the air conditioner/s.

IMPORTANT: This is an application only and is strictly subject to the prior approval of the Strata Company. No work may commence until a formal written approval is given.

I/We

Proprietor of Unit

of

agree to the terms and conditions listed above for our application and note that further conditions may apply to our request. We understand that our application must be approved by the Strata Company before any works can be arranged

Australian First for All Strata

AUSTRALIAN FIRST FOR ALL STRATA

First business to achieve SPS Certification

Congratulations to All Strata Management Services on becoming the first business in Australia to achieve Strata Management Practice Standard (SPS) Certification.

It’s an outstanding accomplishment for Director, Cherith Pettitt-Jones (pictured with SCA WA General Manager, Barry Doyle) and her team, “It’s very exciting to be the first business in all of Australia certified, especially as this program was originally driven by WA so it’s nice to have a WA company be the first”. 

In the absence of licensing requirements for Strata Managers, the SPS program provides peace of mind for lot owners, knowing the business’s policies, procedures and accounts are audited annually. Cherith outlined that “there is a perception out there (for most buildings) that strata managers are licensed, regulated and governed. Strata is a self-regulating industry and it’s encouraging that our peak body is now doing something and putting certification in place”. She also believes that the SPS process was a great opportunity to put in writing longstanding, often verbal, policies and procedures.

What is the SPS Certification?
SPS is a voluntary practice for strata management businesses, in relation to their own internal procedures as well as contractual relationships with their clients. Through an independent audited process, the SPS recognises strata management businesses that have developed and adhered to documented internal processes, which are implemented to improve both client satisfaction and internal business processes. 

With the impending reforms, Cherith was very keen to get this done, acknowledging some of her forms and procedures will have to change with the reforms, she also noted “if you haven’t got any policies in writing already, then it’s not going to impact you as you’ll have to start from scratch anyway”. She does acknowledge that time can be an issue, but it’s worth finding the time to complete the program as it is great for the industry. 

This article first appeared in a Strata Community Association WA Newsletter on 21 Oct 2019. 

If you’re a strata management business and are interested in the SPS Program, see their information book. Alternatively contact the Strata Community Association WA office if you have any queries. 

Read the newsletter online here.

Strata Reform Coming to WA

STRATA REFORM COMING TO WA

As the number of Western Australians who are choosing to buy and live in higher density apartments and strata units grows, the WA laws covering Strata properties are being reformed and modernised. These changes are designed to provide a new framework that will deliver a better system for the future.

One area of change will be for Buyers of Strata Properties.

In the future buyers will receive more complete information about the strata property they are looking to buy.

  • The changes will make it easier for buyers to identify the potential ‘health’ of a strata property that’s for sale – as sellers will be required to provide certain information upfront.
  • This will allow buyers to better compare properties and make a more informed decision.

Another area of change will be related to Strata Management rules.

Strata managers will be given a clear framework of their responsibilities to deliver more consistent standards across the industry.

  • The changes will introduce statutory duties for strata managers and require them to have a written contract with the strata company, specifying the functions they are contracted to perform.

To learn more about all the changes coming as well as why reform is needed and the key dates – visit strata.wa.gov.au.

Strata Market Update

TIME TO MODERNISE

Time to modernise:

Booming strata industry faces slower revenue growth.

Original Article from the Australian Financial Review – June 2019

 

The strata management industry that has ridden the country’s biggest-ever housing construction boom is in for a tougher time as revenue growth slows and managers are forced to become more competitive, a new Macquarie report into the sector shows.

The number of average lots managed by each strata manager jumped to 4906 last year from 3275 at the time of the last survey in 2015. The average number of lots, or units, managed per strata plan more than doubled to 34 from 14, reflecting the big number of large developments coming on to the market.

Australia’s biggest-ever housing construction boom has been good for strata managers, but times are changing.  Arsineh Houspian

The soaring numbers of apartments under completion are putting pressure on prices in Australia’s largest cities. BIS Oxford Economics expects the number of apartments in high-rise buildings to jump to 17,000 this calendar year in Melbourne from 13,500 last year and a relatively steady 26,300 in Sydney.

The report, by Macquarie Bank, a key lender to strata businesses, shows the changes being forced upon the one-time cottage industry that is becoming known as the “fourth tier” of government – after federal, state, and local authorities – as an increasing number of Australians live in communally run and managed properties.

“Strata businesses will no longer be able to rely solely on an expanding market to provide the same level of growth as recent years,” the report says. 

The growth has been great for the fast-growing strata industry. But even so, margin pressures are already appearing for many managers, according to the report, to be presented on Tuesday at national industry body Strata Communities Association’s annual conference in Auckland.

While 84 per cent of businesses grew revenues in the year to June 2018, only 71 per cent increased profits, showing that a significant number of businesses have found it difficult to maintain margins while adding scale. Almost one in four management companies reported slim profit margins of less than 10 per cent, the report says.

The likely end of the apartment completion boom – which economists predict to trigger a supply shortage as new developments fail to keep up with a rising demand from ongoing population growth – will also trigger a challenge for the industry that the report says lags other industry in investing in technology to make it more productive.

“The strata industry has not increased its level of investment since 2015; 82 per cent of respondents invested less than $50,000 in technology in 2015, compared against 73 per cent in 2018,” the report says.

“This shows that the industry lags others in terms of focusing on technology as a business enabler.”

While the average revenue of strata managers jumped to $2,062,981 over the three years to 2018, the report classed only one-fifth of businesses as “higher performers” making efforts to actively increase their revenue.

“Higher performers are the exception – by offering additional services such as insurance, property management, debt recovery, accounting and tax services, they have increased revenue per lot, lifting staff productivity and overall profitability,” it said.

NSW accounted for 38 per cent of the total lots managed, Victoria/Tasmania 31 per cent, Queensland 19 per cent, WA 11 per cent and SA/NT 1 per cent. The report was based on surveys of 202 strata leaders in November and December 2018.

Standard Services Accounting

ACCOUNTING SERVICES

All Strata offers a range of Standard Accounting services to its clients. These services are designed to take the worry and stress out of ensuring your property is well managed, operating efficiently and responsively and complaint with all the WA Strata Management rules, reporting and regulation requirements. Our services include:

Schedule A Services covered in Standard Management and Disbursement Fee Charge

ü  Establish and Maintain required ADI account (pooled Trust Account)

ü  Issue contribution notices (such as Administration Fund Levies, Reserve Fund Levies)

ü  Pay disbursement and expense incurred in connection with Strata Company Management

ü  Keep and provide proper accounting records and statements of accounts for each financial year as required by the Act and the Regulations

ü  Assist with preparation of administrative fund budget

ü  Assist with preparation of reserve fund budget

ü  Pay creditors invoices on behalf of the Strata Company

ü  Assist auditor in providing records for audit

ü  Assist with preparation of information required for submission of company tax return

ü  Act as Public officer of the Strata Company for ATO purposes

ü  Provide specialised software

Schedule B Services charged as additional services

ü  Assist with obtaining ABN registration

ü  Arrange for additional ADI accounts

ü  Assist with preparation of information required for submission of Business Activity Statements, Instalment Activity Statements

ü  Issue invoices for schemes with sub meters

ü  Assist with recovery of contributions or other monies recoverable by Strata Company

Standard Services Secretarial

SECRETARIAL SERVICES

All Strata offers a range of Secretarial services to its clients. These services are designed to take the worry and stress out of ensuring your property is well managed, operating efficiently and responsively and complaint with all the WA Strata Management rules, reporting and regulation requirements. Our services include:

Schedule A Services covered in Standard Management and Disbursement Fee Charge

ü  Obtain quotes and liaise with suppliers, regarding routine and non-routine maintenance, renewal or replacement of common property and Strata Company personal property

ü  Issue work orders on behalf of Strata Company regarding routine maintenance, renewal or replacement of common property

ü  Assist with obtaining 10 year building maintenance plan for all schemes that have 10 or more lots or have a building sum insured amount of $5,000,000.00 or more

ü  Maintain Strata Roll in accordance with Section 105 of the Act

ü  Maintain records of minutes, resolutions, contracts and notices required under the Act and Regulations

ü  Maintain custody of common seal

ü  Arrange and supply archiving facility

ü  Assist with provision of information to auditor for Strata Management Business certification

ü  Attend to routine correspondence

ü  Refer to Council correspondence, enquiries, complaints and requests for information from Owners, occupiers and third parties.

ü  Prepare and distribute Agenda and notice for Annual, Extraordinary or Council meetings

ü  Attend Annual General Meetings (any meetings over one hour will be charged at hourly rate for additional services) during business hours

ü  Prepare and distribute minutes of Annual, Extraordinary or Council meetings

ü  Provide specialised software to facilitate on-line voting

ü  Prepare and Lodge routine insurance claims

ü  Arrange insurance valuation

ü  Obtain quotes for insurance renewal

ü  Submit quotes to Council and renew insurance as instructed

ü  Prepare and issue breach notices for breach of by-laws

ü  Provide personalised out of office hours emergency contacts lists on website

ü  Provide 24/7 access to owners portal for registered owners

 

Schedule B Services charged as additional services

ü  Prepare and lodge non-routine insurance claims

ü  Provision of information requested under Section 107 of the Act

ü  Attendance at Annual General Meetings after the initial hour

ü  Attendance at Annual General Meeting after hours

ü  Attendance at Adjourned Annual General Meetings

ü  Maintain Security Device Register

ü  Archive Retrieval

After Hours Emergency Maintenance

Please click your property below to download the Emergency Maintenance Information Sheet. If your property is not listed, please download the Standard Emergency Maintenance Information Sheet.